# Cozmo AI

> Better customer experience delivered by AI workforce. Cozmo AI agents never miss a phone call, answer text on every channel, and update your CRM — so your team can focus on the work they signed up for. YC-backed. 1M+ calls. Trusted by Fortune 100s in financial services and insurance.

## Product

- [See (Vision AI)](https://www.hellocozmo.ai/see): Real-time processing of documents, photos, dashcam video and ID verification
- [Speak (Voice AI)](https://www.hellocozmo.ai/speak): Sub-300ms voice calls across 80+ languages with native barge-in and interruption handling
- [Think (Reasoning AI)](https://www.hellocozmo.ai/think): Policy-driven decisions with tamper-evident audit logs
- [Do (Skills AI)](https://www.hellocozmo.ai/do): Direct execution inside CRM, banking core and insurance systems of record
- [Analytics](https://www.hellocozmo.ai/analytics): Eight-layer observability across conversation, workflow, cost and quality

## Case Studies

- [Case Studies](https://www.hellocozmo.ai/case-studies): Documented outcomes in customer support, collections, FNOL, policy renewal, sales and SME lending

## Company

- [About Us](https://www.hellocozmo.ai/about-us): Founded in 2023 by Alok Kumar (CEO, https://www.linkedin.com/in/alokhk/) and Nuha Hashem (CTO, https://www.linkedin.com/in/nuhahashem/); YC W22; headquartered in San Francisco and Dubai
- [Why Cozmo AI](https://www.hellocozmo.ai/why-cozmo-ai): Technical differentiation — 99.9% uptime, sub-800ms response, policy-driven decisions, SOC 2 / HIPAA / GDPR

## Regions and verticals

- [Arabic AI](https://www.hellocozmo.ai/arabic-ai): Khaleeji, Najdi, Hejazi, Egyptian and Modern Standard Arabic. Dialect detected from speech, code-switching to English handled mid-sentence.
- [Dubai and the UAE](https://www.hellocozmo.ai/dubai): AI employees for UAE operations. Arabic and English calls, document review, CRM updates. NESA, SAMA and DIFC DPL aligned.
- [GCC](https://www.hellocozmo.ai/gcc): One platform across UAE, Saudi Arabia, Kuwait, Bahrain, Qatar and Oman. Six central bank frameworks supported.
- [Khaleeji Voice AI](https://www.hellocozmo.ai/khaleeji-voice-ai): Emirati, Najdi, Hejazi, Kuwaiti, Bahraini, Qatari and Omani sub-dialects in production.
- [Saudi Banks](https://www.hellocozmo.ai/saudi-banks): SAMA-aligned voice AI. Najdi and Hejazi dialects. Murabaha, Tawarruq, Mada and Iqama KYC.
- [Saudi Customer Support](https://www.hellocozmo.ai/saudi-customer-support): Najdi and Hejazi dialects plus the four expat-workforce languages (Arabic, English, Urdu, Tagalog) across retail banking, telco, insurance, retail, hospitality, healthcare, real estate, public sector and fintech.
- [Multilingual GCC Banks](https://www.hellocozmo.ai/multilingual-voice-ai-gcc-banks): Arabic dialects plus Hindi, Urdu, Tagalog and Bengali. SAMA, CBUAE, CBK, CBB, QCB and CBO aligned.
- [Customer Support](https://www.hellocozmo.ai/customer-support): 24/7 multilingual support across voice, WhatsApp, chat and email. Tier-1 deflection with clean human escalation.

## Comparisons

- [Cozmo vs Decagon](https://www.hellocozmo.ai/vs-decagon): How Cozmo differs from Decagon on multimodal (vision in-call), multilingual (language-native prompts) and developer surface (UI, API, CLI, MCP with public docs).
- [Cozmo vs Sierra](https://www.hellocozmo.ai/vs-sierra): How Cozmo differs from Sierra on multimodal (vision in-call), multilingual (dialect-aware QA) and developer surface (UI, API, CLI, MCP with public docs).

## Pricing

- Outcome-based: pay per resolved case, not per call minute

## Contact

- [Book a Demo](https://meetings.hubspot.com/alok-k): Schedule a live product walkthrough
- Email: carehub@hellocozmo.ai
- LinkedIn: https://www.linkedin.com/company/cozmo-ai
- Wikidata: https://www.wikidata.org/wiki/Q139834544