Your Dubai operations team runs on human agents. Ours runs on AI employees.
Calls, documents and CRM updates. Arabic and English. Every channel. Live in three weeks. Plugs into your existing CRM, telephony and ops stack.
What running a call centre or BPO in the UAE actually costs you.
UAE contact centres lose 30 to 40% of their team every year. Each exit costs a hiring cycle, a training cycle and three months before the new hire is productive.
You pay for 500 seats. 300 deliver.
Chatbots take the easy queries. The Arabic calls, the document calls, the policy calls still land on a human.
Not a people problem. A structural one.
What Cozmo AI employees do instead.
The whole case, not just the easy bit.
The same case your agent would spend 20 minutes on. Cozmo opens it, reads the documents, makes the decision, updates the system.
Arabic the way your customers speak it.
Detects dialect. Switches to English when the customer does. Khaleeji, Najdi, Egyptian, MSA, and 76 more languages.
Works inside your stack.
Cases update live. No swivel-chair data entry. Plugs into your CRM, telephony and ops stack. No rip-and-replace.
Logged. Explainable. Auditable.
Regional data residency. Audit trail on every interaction. NESA, SAMA and DIFC DPL aligned.
Where UAE teams deploy Cozmo.
Contact centre and customer support
Inbound voice, WhatsApp and chat. Picks up the call, resolves the case, updates the CRM.
70%+ calls handled · 45% ↓ AHTCollections and debt recovery
Outbound Arabic and English. Real-time negotiation. Captures payment promises and books follow-ups.
78% cheaper · 35%+ more PTPsInsurance claims, FNOL
Calls answered post-accident. Dashcam in. Repair booked, live on the call.
65% faster intakeSales and SDR
Qualifies inbound. Runs outbound. Updates pipeline. Books the meeting straight into the rep's calendar.
No added headcountFront office for teams without one
No BPO. No hire. Calls, appointments and records, handled from day one.
Live in 3 wks · no hiringBack office
KYC, document checks, exceptions. Reads, applies policy, files the case in your system of record.
NESA · SAMA · DIFC DPLWhat teams running Cozmo say.
“Cozmo moved from pilot to production in three weeks. Cost per successful collection reduced by 70%.”
“I'm hiring AI agents. Yes, you read that right. We've already deployed them.”
“Unified customer operations globally with multilingual 24/7 support. Same AI employees handle voice, messaging and documents across regions.”
Questions teams ask before deploying.
How long does deployment take?
Three weeks. Week one we map your workflows. Week two we configure and test. Week three you go live.
Does it work in Arabic?
Khaleeji, Najdi, Egyptian and MSA, plus 76 more languages. Detects dialect on its own. Follows when a customer code-switches.
Do we need to replace our existing systems?
No. Cozmo plugs into your CRM, telephony and ops stack. No rip-and-replace.
How is it different from the chatbot we already have?
Your chatbot routes the hard ones to a human. Cozmo runs them. Calls, document review, decisions, system updates.
How does pricing work?
Outcome-based. Cases resolved, collections captured, interactions handled. Not per seat. Scoped during the pilot.
Is it compliant with UAE regulations?
NESA, SAMA and DIFC DPL aligned. Regional data residency. Full audit trail.
See it on your workflows.
Bring a workflow your team runs today. We'll run Cozmo on it live. Arabic, English, your CRM.