UAE · KSA · Kuwait · Bahrain · Qatar · Oman

Six markets. One platform. Live in 3 weeks.

Cozmo runs AI employees across the Gulf. Arabic native. Regulator-aware. Same agent, every market.

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6
GCC markets, one platform
58M
Combined population served
80+
Languages incl. all Arabic dialects
3 wks
Pilot to production
The six markets

One bloc, six regulators.

The GCC reads as one region from outside. From inside, each market has its own central bank, language mix and working week. Cozmo deploys the right combination for each.

UAE
الإمارات
الإمارات
RegulatorCBUAE + DFSA, FSRA
LanguagesArabic · English · Hindi · Urdu
DialectEmirati Khaleeji
Work weekMon–Fri
StatusLive · Cozmo customers
Saudi Arabia
الرياض
السعودية
RegulatorSAMA + CMA
LanguagesArabic · English · Urdu · Tagalog
DialectNajdi · Hejazi
Work weekSun–Thu
StatusLive · Cozmo customers
Kuwait
الكويت
الكويت
RegulatorCBK + CMA
LanguagesArabic · English · Hindi
DialectKuwaiti Khaleeji
Work weekSun–Thu
StatusAvailable
Bahrain
المنامة
البحرين
RegulatorCBB · single rulebook
LanguagesArabic · English · Hindi
DialectBahraini Khaleeji
Work weekSun–Thu
StatusAvailable
Qatar
الدوحة
قطر
RegulatorQCB + QFCRA
LanguagesArabic · English · Hindi · Tagalog
DialectQatari Khaleeji
Work weekSun–Thu
StatusAvailable
Oman
مسقط
عُمان
RegulatorCBO + CMA
LanguagesArabic · English · Urdu
DialectOmani Arabic
Work weekSun–Thu
StatusAvailable
Languages

The languages your customers actually use.

Expat workforces outnumber locals in several GCC markets. The six languages below cover almost every inbound and outbound customer contact across the region.

العربية
Arabic
All dialects
EN
English
Working language
हिन्दी
Hindi
Indian workforce
اُردُو
Urdu
Pakistani workforce
TL
Tagalog
Filipino workforce
বাংলা
Bengali
Bangladeshi workforce
Use cases

Where Cozmo is deployed today.

Banking and KYC

Onboarding, card servicing, collections, Murabaha and Tawarruq queries. SAMA and CBUAE aligned.

SAMA aligned

Insurance claims

FNOL intake in Arabic. Docs and photos read on the call. Policy lookup live in your core.

65% faster intake

Collections

Outbound calls in Khaleeji, Najdi, Egyptian. Real-time tone adjustment. Payment links on the call.

78% cheaper per call

Customer service

Tier-1 support 24/7. Voice, WhatsApp, chat, email. Same Arabic context across every channel.

70%+ handled

Telco operations

Recharge, plan changes, complaint logging, outage updates. STC, du, Mobily, Zain, Etisalat, Ooredoo.

24/7 coverage

Retail and e-commerce

Order status, returns, delivery rescheduling, voucher application. WhatsApp-first journeys.

WhatsApp native

Real estate

Lead qualification for off-plan launches, viewing booking, tenancy renewal calls.

RM-grade conversion

Hospitality and tourism

Booking confirmations, concierge requests, Hajj and Umrah season volume management.

Vision 2030 ready
Compliance

Built for the regulators your compliance team reports to.

SAMA
Saudi Central Bank
✓ aligned
CBUAE
Central Bank of the UAE
✓ aligned
CBK
Central Bank of Kuwait
✓ aligned
CBB
Central Bank of Bahrain
✓ aligned
QCB
Qatar Central Bank
✓ aligned
CBO
Central Bank of Oman
✓ aligned
NESA · DIFC DPL
Data protection
✓ aligned

Voice AI in a regulated bank is a compliance project as much as a product one. Cozmo's architecture is built around the controls a GCC central bank actually has to see.

Call recording with audit trails. Data residency in approved regions. Customer protection disclosures. Outsourcing controls that satisfy SAMA and CBUAE third-party frameworks.

Your compliance team sees the controls. Your customers hear an agent that sounds local.

One platform. Six markets.

Ship an AI employee for your Gulf market. Pick a template, configure the dialect, run a test call today.

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Ready to see Cozmo AIhandle real operations?

We’ll open up a real workflow and show you exactly what happens with voice, documents, decisions and system updates.

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