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For carriers

Take cost out of every property claim.

A softer market means cost has to come out now. Cozmo runs the property claim from first notice to settlement and works with the telephony, CRM and core platforms you already run. No rip and replace, live in days.

  • Every first notice answered, logged and dispatched in production, day or night.
  • Policy and country rules enforced continuously, so decisions stay consistent and explainable.
  • Clean, structured loss data on every claim, captured automatically and written back to your system of record.
  • Outcome-based pricing. You pay when a claim resolves.
Claims operations Live
0:04First notice answeredLogged, triaged and routed
0:18FNOL filedCarrier format, audit trail on
70%
Lower cost per resolution
3 wks
Pilot to production
100%
Actions audited
24/7
Answered, any language
What Cozmo runs for carriers

Every property claim, handled.

End-to-end handling

Opens the loss, reads the policy and the damage photos, applies coverage and updates your system. One agent stays with the property claim from the first call to settlement.

Every channel, one policy

Voice, chat, WhatsApp and email run through one agent and one audit trail. A policyholder gets the same Cozmo on voice, chat, WhatsApp or email.

Governed & auditable

Country rules and company policy are enforced continuously, and every action lands in a regulatory audit trail you can pull up in seconds.

"Cozmo moved from pilot to production in three weeks. It takes first notice of loss, reads the policy and the damage photos on the call and files a clean FNOL. We cut our cost per property claim by 70%."
Chief Operating OfficerNational property insurer
Security

Your security team can review before the first call.

Certifications, data handling and the full audit trail are documented, so procurement and risk can self-serve due diligence.

See security

Run a live claim with our team.

Bring a claim type you handle today and we will show you Cozmo working it end to end.