One AI workforce, the whole loss workflow.
Cozmo answers the call, reads the documents, applies your rules, dispatches, estimates, files the FNOL with the carrier and settles. Every action runs through APE, so the work stays governed and auditable from the first call to the last.
| Claim | Loss | Carrier | Location | Status | SLA |
|---|---|---|---|---|---|
| A. Rivera 00104-71927 | Water · Windstorm | National Mutual | — | Awaiting info | Paused |
| J. & M. Carter 50000-70881 | Water · Water assignment | Pacific Casualty | Atlanta, GA | Awaiting acceptance | Overdue |
| D. Bennett 50499-91234 | Water · Emergency mitigation | Summit Insurance | Marietta, GA | Awaiting acceptance | Overdue |
| S. Okafor 20260-71223 | Fire · Kitchen fire and smoke | Cornerstone Mutual | Madison, WI | Awaiting acceptance | Overdue |
The claim, from the first call to the settled loss.
Conversations, documents, decisions and system updates usually live in four different places. Cozmo runs all of it in one place, so the context carries from the first call to the settled loss.
The control layer behind every AI employee.
APE coordinates the agents, enforces policy, holds one shared structured state and keeps every action governed, explainable and auditable. It is what lets Cozmo run real insurance workflows, from a live call through to the system update.
Company knowledge, country rules and sector standards are built into the system state and enforced continuously as an interaction evolves. Decisions are structured and reproducible by design, with no reliance on prompt wording or post-processing, and every step lands in a regulatory audit trail your team can pull up in seconds.
See how APE governs every action →Governed and auditable, built in from the start.
Company-level knowledge
Agents work inside a shared, structured company state, running in parallel toward one consistent, governed outcome.
Industry-specific logic
Country rules, sector standards and company policy are enforced continuously as the interaction evolves.
Deterministic guardrails
Decisions are structured, explainable and reproducible by design, with a full audit trail on every action.
Works with the stack you already run.
Carrier-grade SIP and native connectors, no rip and replace. Cozmo sits over your telephony, CRM, core claims platforms and the carrier portals, and goes live in days.
Built for property and casualty.
Every action is governed, explainable and logged. Certifications, data handling and the full audit trail are documented so your security and procurement teams can review before the first call.
See securitySee the platform run a real claim.
Bring a claim type your team handles today and we will show you Cozmo working it, from the first call to settlement.